The customer information and these General Terms and Conditions shall apply to all orders placed through the website www.BBHands.com when the invoice is to be sent to an address in Italy. The placing of an order implies acceptance of these terms and conditions.
Any changes to these General Terms and Conditions will only be valid if confirmed in writing by BBHands. This provision is also applicable in the case of amendments to this clause, which requires the use of writing.
The contract for the sale of items through our web site is governed by Legislative Decree no. No. 185/1999 in respect of distance contracts.
The website for the sale of goods over the Internet is run by BBHands. Any complaint or claim during the warranty period must be sent to the above company.
Our customer service can be contacted via the information on this site www.BBHands.com.
The photos illustrating the products are not covered under contract. If you have made mistakes, in any case, can be assigned responsibility to BBHands. The majority of the products offered by BBHands its customers is available until stocks are exhausted. As a result, BBHands not under any circumstances warrant the maintenance of the products sold for a predetermined period. All customer complaints about the order and the delivery of an unavailable item will be considered unfounded.
All orders received through our website constitute a binding offer for the conclusion of a contract of sale with BBHands. The purchase contract is binding and effective only when BBHands will send you an order confirmation, via the website, by email or by written notice or by sending the items ordered.
BBHands reserves the right to refuse or cancel orders for a customer in the event of default of the same or fake payment order for an old shipping or a problem with the payment of an old order. The data indicated by the client during the compilation of information regarding your order are solely the responsibility of the same. BBHands not be held responsible for mistakes made by the customer entering the coordinates of the recipient of your order (shipping address, billing) and shipping delays or the inability to dispatch of the products ordered that these errors may result.
If the items you ordered should not be available within 30 days from the date of the order, we reserve the right to cancel the contract of sale even if the order acknowledgment has already been sent. In the event of termination of this contract, BBHands will send a notice immediately and will refund the amount already paid for the items in question.
The information on prices and products that are available on our website are subject to change without notice. The price to be used shall be that shown on our website on the date of the order.
Prices shown are in Euros (€), including taxes and include costs related to the order process. Shipping rates are charged to the customer with the exception of clauses otherwise indicated at the time of conclusion of the contract order. The different shipping options (including its rates) are presented in the order process and specified at the time of the summary of the same. Payment of the full price must be made at time of order unless specified otherwise provided during the order process and indicated on the invoice. In the case of a consignment from the territory of the Italian tax and customs formalities shall be borne solely by the customer, unless otherwise indicated. The customer is responsible for verifying the possibility of importing the ordered products in the country of shipment. Please note that any promotions or coupons are valid on a reduction of the period of validity fixed. The products remain the property of the site BBHands until completion of payment of the price.
The price charged to the customer is the amount stated in the order confirmation sent by www.BBHands.com product price is payable immediately through the payment methods indicated on the website when the order effective. If paying by credit card the order confirmed by the customer will be considered effective only after the central bank payment (SSL) has given its approval to the transaction. In case of refusal of central bank payment (SSL), the order will be automatically canceled and the customer notified via e-mail.
After the confirmation of order and subject to the completion of the payment of the ordered products BBHands undertakes to deliver to the customer, on his own responsibility, the ordered products to the shipping from one to five working days. All products ordered on the site www.BBHands.com are for the personal use of the customer or the recipient indicated in the shipping address to which it is expressly forbidden to make a full or partial resale of the products.
In the event of any apparent defect in the customer shall be entitled to withdraw the conditions provided for by law. They are considered as cases of force majeure and therefore likely to raise from its obligations Shipping BBHandsla war, invasion, fire, strikes, accidents and impossibility of being supplied. For reasons of availability of the products ordered, an order may be made up of more than one shipment to the customer. Should the customer wish that the products are shipped to different addresses, you will have the same face more orders, one for each shipping address.
In accordance with the code of the consumer, the same has 7 working days from the receipt of the items we delivered, to return the product it wishes without giving any reason.
The return must cover new items in their original packaging along with all its accessories if any. Items returned incomplete, damaged, damaged or soiled will not be reacquired. In case of refunds abnormal or abusive BBHands reserves the right to refuse the return. Prior to shipment of the products you need to make contact with info@BBHands.com within 48 hours. If the order has benefited from a free shipping, its reimbursement will be reduced by the cost of 8 Euros for Italy and € 10 for Europe (for the rest of the world, depending on the area 1.2 3 or 4, according to the rates set out in 'shipping'). The refund will be made with a maximum of 15 working days from receipt of the returned products.
Any warranty is excluded if the clumsy use, neglect or lack of use by the purchaser.
BBHands not be liable for damages, except for damages caused by willful misconduct or gross negligence. BBHands will not in any way responsible for any damages.
BBHands If, notwithstanding the above provisions, is found liable for damages, such liability shall be limited to the purchase price. The limitations of liability set out above will apply to all claims, regardless of the legal reasoning underlying the same, including claims arising from non-contractual liability; on the other hand will not be applied in the case of producer responsibility.
The exclusion or limitation of liability for damages under paragraphs above shall also apply to any claims against employees or authorized representatives of BBHands.
Under the terms and for the purposes of the provisions of the Code relating to the protection of personal data (Legislative Decree of 30 June 2003, No. 196, hereinafter the "Code"), we inform you that the personal data provided or collected in the context of purchases made on BBHands site (BBHands.com) will be processed through electronic and manual.
Aims of treatment are only the conclusion and execution of contracts for the sale, as well as the management of any preliminary or preparatory stages. Pursuant to art. 130 of the Code, certain information (such as email addresses and phone numbers) can be used to send commercial information, advertising material, information and promotion, by any means (email, sms, etc). The conferment of data is necessary for the conclusion of the purchase contract, optional in other cases. Failure to provide data will make it impossible to execute the order placed.
The data can also be performed by individuals or corporations in Italy or abroad, which account for and / or on behalf of BBHands provide specific services or activities connected with, or instrumental support. These entities act as managers or agents duly appointed and trained. You can at any time exercise their rights under Article 7 of the Code, in particular, the right to access their personal information, request correction, updating and cancellation if incomplete, incorrect or collected in violation of existing legislation and to oppose their processing for legitimate reasons by addressing a written request to BBHands.
Contracts entered into on the basis of these General Terms and Conditions are governed by Italian law and shall be excluded any reference to the laws of other countries. The United Nations Convention on Contracts for the International Sale of Goods (CISG - Convention on Contracts for the International Sale of Goods) will not find any application.
All elements of the site, texts, works, pictures, photos and images reproduced belong to the copyright as well as intellectual property throughout the world. They are the BBHands exclusive property.
Some delivery destinations are considered "remote areas". An additional shipping cost is needed. BBhands, also after order payemt, will chech the destination address. If it is considered a remote area BBHands will require an additional payment to the customer or will cash back the entire order value already payed (including shipping costs).